New Mindset

  • Problem Receptive Culture
  • Brainstorming
  • Root Cause Analysis
  • Problem Classification System
  • Mistake Proofing
  • Identification/Ownership/Symptoms of the Problem
  • Impact
  • Performance Improvement
  • Countermeasures
  • Problem Prioritisation
  • Associated Costs to Implement
  • Cost of Quality
  • Setting KPI’s
  • Review of New Plan
  • Follow up Procedure